An online participation platform is a specific tool that you must understand. It is definitely not an enhanced survey! With a platform, you are looking for dialogue and transparency.
Tip #2
Communicate a lot and often!
It is important to let your community know about your consultation and give them good reasons to take their valuable time to express their opinions.
Tip #3
Adopt an integrated approach
If you are implementing other engagement activities, such as a face-to-face consultation session, be sure to put your different activities together so that they reinforce and complement each other.
Tip #4
Trust your community
Write proposals on which to express their level of agreement, enthusiasm and confidence. Let your community write some too. And priorities will emerge.
Tip #5
Identify what success means to you
Identify a realistic number of participants: think about doubling or quintupling the number you would go out and get in person. You'll see that it's pretty easy to achieve! Your success should also include: number of views, quality of comments, identification of priorities, etc..